Customer reviews of Hiline Motors

By Anonymous on 12 July 2024 | Verified purchase

AVOID AVOID AVOID!!! Do not buy a car from this company, bought a Mercedes cla with faulty breaks then the engine management light came up, costing me thousands and now they’re refusing to pay. Do not buy a car from here

Reply from Hiline Motors on 15/07/24

Hi, we are sorry you are having a bad experience but we’ve spoken several times regards to brakes as we don’t cover this as it’s classed as wear and tear especially with that sort of mileage, further more the brakes weren’t faulty they was just low so they needed replacing just to correct you and you had they replaced, also you did come down onsite and check the car prior to purchase and had taken the car for a test drive and was all happy, we can agree an engine light did pop up but we’d advised to take it to a local garage that you did and had the work carried out that cost £145 to fix that we have evidence off and we contributed towards and had the issue sorted straight away without no hassle, so we can confirm you spending thousands of pounds that you claim you spent and us as a company refused to pay is a absolute lie and also have photo evidence. Please if your going to write a review at lest tell the public the truth. Kind regards

By CALLY MCNABB on 27 June 2024 | Verified purchase

Highly recommend hiline motors they were super friendly and helpful and a quick process with getting my new car and I’m so happy with it thanks again 🙂

By ian wilkinson on 24 June 2024 | Verified purchase

Easy process to buy car, very friendly people at the garage, can't do enough for you.

By Hermia Greta de gale on 18 June 2024 | Verified purchase

My experience has been a good one.. They were polite, friendly & professionals from step one. I would be delighted to recommend them.

By Anonymous on 12 June 2024 | Verified purchase

Called up regarding an Audi A5 for my partner. Came late afternoon and car was ready for view and test drive. All documents upto date. Threw in original floor mats which was amazing. Couldn’t fault this dealer. I will be back again. All the cars they have are the best spec and for what you pay it’s worth every penny.

By Anonymous on 04 June 2024 | Verified purchase

The reason why I bought fairly cheap (yet unique, beautiful and fast car) from them, and they don't usually sell cars that cheap, was that I suspected there must be a reason why they even have it in the first place. I was not wrong. The car is unbelievable, though I just bought yesterday and surprises may be yet to come... The great thing is - I don't expect them after witnessing how they run their business! Overall vibe is very professional yet very cosy and coming out of passion. After multiple attempts to convince me to have a fanta, I couldn't keep saying no forever, could I ? I drove away home with a clean, fresh and incredibly feel-good kind of a car. Feels like a new car even though it's half my age ! 🙊 any questions I had were adressed, and Julian's extra help is very much appreciated ! the man had a very proactive approach, simply incredible.. Well, from the not so good side of things, Chexk Engine litten up after couple of miles and stays on. It's ok though, we're all adults and it's not like it's the end of the world, is it? Nothing feels wrong anyway. And if it changes - I'm convinced by HiLine that I'm welcome to visit again and have a chat about it !

By ALEXANDRU DOP on 03 June 2024 | Verified purchase

Can’t express in words how helpful these people were. From the first phone call up to collecting the vehicle I felt support all the way through. Really enjoyed to see a young man like Adam to be so considerate and helpful. Picket up from train station, offered drinks and lunch while paperwork was being arranged and the main thing the reasonableness in price. Thank you soo much, people please this is not a fake review.

By MICHAEL CARNEY on 01 June 2024 | Verified purchase

A breath of fresh air from a car sales, friendly and welcoming, good knowledge and absolutely no hard or pushy sales. Adam is a great chap along with the rest of the team. Definitely would recommend and use again.

By Anonymous on 29 May 2024 | Verified purchase

Amazing service from start to finish, would highly recommend. Very friendly and professional staff.

By Daniel on 28 May 2024 | Verified purchase

Adam and the team, have been fantastic. Excellent customer service very informative on models they are selling and very friendly and down to earth with no pushy sales tactics.