Customer reviews of Hiline Motors

By cristian c on 10 July 2023 | Purchase not verified

Not serious people to work with. Paid deposit for a car credit accepted supposed to go for the car and received a phone that the car was sold. I don’t recommend this seller at all. Waste of time

Reply from Hiline Motors on 16/07/23

Customer comes to view a car complains that’s the issues with engine to try get a big discount doesn’t leave a deposit days later gets his accountant to call to discuss discount first come first served pal you left deposit when car was sold to some one else to late appoligies next time be fast not last

By Anonymous on 09 April 2023 | Purchase not verified

Appears to be somewhat dishonest, i made an offer on and advertised car, and the ad suddennly dissappeared within the hour. Looks like they advertise cars at a great price to lure customers in. Buyer beware if they use these tactics!

By Billy S on 28 March 2023 | Purchase not verified

Enquired about a C250 over the phone, I got told there was full Mercedes’ service history which I found out once I travelled 2 hours was a total lie, the owner tried making excuses but it was clearly obvious he was lying. There were multiple lies from the owner, also the vehicle had no logbook when I came to purchase it. I ended up walking away as there was a list of lies which would be too long to type on here. All in all a very bad experience and warn others to stay away.

Reply from Hiline Motors on 30/03/23

Hi Billy, thanks for coming down to view the vehicle it was a genuine mistake as we have 2 Mercedes c class coupes 2018 in stock as I explained when you came down on site.One of them that I thought you were going to purchase had full Mercedes service history and the other vehicle had full service history from a independent garage. It was genuine mistake and thought I lied through out the sale as the vehicle sells for its self its a 1 owner vehicle with service history from 1 garage throughout its past. You weren’t to happy and I even offer to pay for your fuel for wasting your time and said if you doubt the vehicle by 1% don’t purchase the vehicle. We want all our customers to be 100% when going through a deal at HILINE motors as we don’t feel satisfied selling you the vehicle and also regarding the logbook situation we had the new keeps green slip page that we’ve been handed down from a main mecedes dealership where we’d purchased the vehicle from and due to lack of knowledge you must have thought there was something wrong with that. I hope you find the right car and thanks for coming down cheers- Adam.

By Mark K on 16 March 2023 | Purchase not verified

Many thanks to Adam and all the team at Hiline for making the purchase of my new vehicle a very profesional and happy experience.

By Andrew B on 25 January 2023 | Purchase not verified

Recently bought a Audi q7 2016 from this dealer. Adam and his dad were very acomidating showed me the issues with the car and left me to look at the car with no pressure. The whole process was very easy and straightforward. The car is great the kids love it. Will definitely recommend.

By Neil D on 10 September 2022 | Purchase not verified

We recently purchased a car for our son from Hiline motors .the service From Adam was great. Unfortunately it developed a fault after a few days but was rectified as soon as we contacted them.highly rated in my veiw as demonstrated by the five stars.Thanks Adam.

By Paul R on 11 August 2022 | Purchase not verified

One star is to much for this I paid deposit for a car and second day they sell that car.

By Gary A on 06 June 2022 | Purchase not verified

An absolute pleasure to buy a car from hiline motors. Extremely polite,very professional. Delivery and collection of vehicle's was no problem for them to do the very next day. I will definitely be approaching these guys for my next car purchase.

Reply from Hiline Motors on 08/06/22

Hi, many thanks for taking the time to leave a review. We look forward to seeing you again and wish you all the best.

By Anonymous on 25 March 2022 | Purchase not verified

Adam was a pleasure to deal with, a very nice man indeed. He delivered on his promises and the car was exactly as described. Work done before delivery was excellent. Delivery was spot on and the driver was also a very nice man so all in, a pleasure to do business with. Always wary of buying at a distance but Adam was reasuring and delivered exactly what I expected. Good contact, good updates and no surprises. I'd happily purchase again.

Reply from Hiline Motors on 03/05/22

Hi, many thanks for taking the time to leave a review. We look forward to seeing you again and wish you all the best.

By Fiaz K on 07 March 2022 | Purchase not verified

Absolutely exceptional customer service throughout - found the spec I was looking for and in mint condition - trully professional with an immpecable eye-for-detail with quality used cars that go well beyond any dealer offerings!

Reply from Hiline Motors on 03/05/22

Hi, many thanks for taking the time to leave a review. We look forward to seeing you again and wish you all the best.