Customer reviews of Hiline Motors

By AZAD KHAN on 25 July 2024 | Verified purchase

Highly recommended very good service and was treated like family

By Joyce Brown on 24 July 2024 | Verified purchase

I reserved a car over the phone as I couldn’t get to the garage for a cpl of days .. today I travelled to Birmingham to view the car.. the guys were great no pressure they gave me the keys and left me to have a good look over the car and I took it for a test drive.. the car was great I asked Adam about an extended warranty and he sorted the best one out for me. The guys were very helpful and genuine and nothing was too much trouble. Adam and the team were great Thank you guys

By Hamza Ali on 23 July 2024 | Verified purchase

Honest and straight to the point highly recommended

By Anonymous on 20 July 2024 | Verified purchase

10/10 customer service

By Anonymous on 20 July 2024 | Verified purchase

Great service

By Anonymous on 17 July 2024 | Verified purchase

Recently bought my car from Hiline motors and so far so good, absolutely love the car, finally I have some joy when driving again. just a fantastic service from the guys at Hiline motors, felt very welcome, open and honest and cannot fault their hospitality. As we had travelled 3 hours to buy the car, we had decided that we wanted to visit the city centre, to avoid worrying about finding somewhere to park with my new car they even dropped us off and picked us up once we had finished shopping. great service.

By Myah Green on 14 July 2024 | Verified purchase

I was hesitant coming to Hiline Motors at first because of my bad experience at other private car companies. However, my experience was amazing they reassured me at every step of the way made me feel extremely comfortable and was super accommodating to my needs. They did not pressure me and allowed me to take my time deciding which is very important when making a big purchase. I would definitely recommend this company they had great customer service and was extremely professional every step of the way!

By Jeevan Shoker on 14 July 2024 | Verified purchase

Bought a stunning BMW X3 that is in excellent condition. Great service and friendly, professional staff that helped me find the perfect car. Would highly recommend.

By Anonymous on 12 July 2024 | Verified purchase

AVOID AVOID AVOID!!! Do not buy a car from this company, bought a Mercedes cla with faulty breaks then the engine management light came up, costing me thousands and now they’re refusing to pay. Do not buy a car from here

Reply from Hiline Motors on 15/07/24

Hi, we are sorry you are having a bad experience but we’ve spoken several times regards to brakes as we don’t cover this as it’s classed as wear and tear especially with that sort of mileage, further more the brakes weren’t faulty they was just low so they needed replacing just to correct you and you had they replaced, also you did come down onsite and check the car prior to purchase and had taken the car for a test drive and was all happy, we can agree an engine light did pop up but we’d advised to take it to a local garage that you did and had the work carried out that cost £145 to fix that we have evidence off and we contributed towards and had the issue sorted straight away without no hassle, so we can confirm you spending thousands of pounds that you claim you spent and us as a company refused to pay is a absolute lie and also have photo evidence. Please if your going to write a review at lest tell the public the truth. Kind regards

By CALLY MCNABB on 27 June 2024 | Verified purchase

Highly recommend hiline motors they were super friendly and helpful and a quick process with getting my new car and I’m so happy with it thanks again 🙂