Customer reviews of Hiline Motors

By Arshad Rahim on 08 September 2023 | Verified purchase

Excellent service, transparency about the car status, and wonderful staff. I recently bought a car from Hiline Motors, and I would like to thank them for all of their support, from the car viewing to the deal closing. The second thing I'd like to draw attention to is the after-sale assistance. These guys are always there to help or to respond to any inquiries you might have. They value their consumers, and I want to thank Mr. Ismail in particular for his unwavering support. Hiline Motors comes with peace of mind when you buy a car from them, thus I'd suggest them.

Reply from Hiline Motors on 10/10/23

Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience purchasing a car from Hiline Motors. Customer satisfaction is our top priority, and we're thrilled to know that you're satisfied with your purchase. If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We appreciate your trust in us and look forward to serving you again in the future. Safe travels and enjoy your new car HILINE MOTORS LTD Hiline Motors Team

By Ben Kendall on 03 September 2023 | Verified purchase

5 star service and I mean 5 star service ,i have dealt with garages alot to buy cars but this dealer is outstanding.i travelled by train to collect the vehicle and was collected from the station promptly.There was no rushing me out the door completely stress free.i was contacted when I was home to make sure I was happy with the vehicle.Advice use these guys to buy your next car!

By natasha dale on 28 August 2023 | Verified purchase

100% recommend Hiline Motors, really easy, professional and friendly. Great communication, couldn’t have asked for a better experience.

By Nigel Roberts on 27 August 2023 | Verified purchase

After a really bad experience with a dealer, I found my dream car with Hiline Motors and it was such a smooth and easy experience from the phone calls to collection and when I picked the car up I was there an hour talking to all the staff and looking around all the cars was brilliant.I will definitely be going back again for another car in the future. I'm in the mechanical trade myself and I could see that all work carried out is done honestly and professionally with having a there repair garage there as well was such a big positive! They give you a call a few days after you have collected the car to make sure your okay and the cars okay was on the phone to them for over ten minutes each phone call absolutely brilliant service 👏

By chloe nevet on 22 August 2023 | Verified purchase

Excellent customer service, very welcoming and made us feel comfortable. Great attention to detail and listened to our needs. Looked after us and ensured we were happy before we left. Would definitely recommend!

By jordan M on 15 August 2023 | Verified purchase

Bought an E-Class Coupe AMG Line Premium Plus from Hiline motors and couldn’t be happier with their service. I part exchanged my vehicle and was paid the price I was quoted over the phone with no hassle. I would definitely buy again from Hiline and recommended you to my friends and family.

By Anonymous on 11 August 2023 | Verified purchase

Great service. Friendly and informative

By Gabriel C on 02 August 2023 | Verified purchase

The best guys around there , the car was clean inside and out, great experiente, they now what they do, it took 10 min to go home with my new car , friendly people, one of The Best.

By NATALIE WALKER on 30 July 2023 | Verified purchase

Firstly, what a most professional establishment this is. I purchased a VW Golf from Hiline motors on behalf of my daughter. I viewed the car Monday and Sul was most helpful, I noticed some scuffs on the bumper and a few marks around the car, I was told he would get the bumper resprayed but he could do all panels as it was wear and tare on the age of the vehicle, to which I agreed. I left a small deposit and was told the car would be ready by the weekend, I got a phone call on Saturday off the boss Adam, telling me the car was ready, we arranged to collect it on Sunday. Upon arriving to collect the car, they had also carried out work on some of the other marks on the car FOC, they also discovered a faulty window switch which they also fixed, brilliant. Whilst driving the car home, a engine management light came on, arriving home I phoned Adam, he told me he wasn’t happy, it’s not how they run their business, knowing my daughter was away on holiday for the week, he’s arranged to get the car picked up and repaired, you won’t get many car dealers offering that kind of service, very happy with all the service provided, thanks guys, I’m sure I’ll be back to purchase again in the future.

By Anonymous on 29 July 2023 | Verified purchase

Excellent, professional customer service., with personal courtesy and treatment.